About Us

We're Building the Future of Customer Support

AwesomeQA was founded with a simple belief: AI should make support teams more human, not less. We're on a mission to eliminate repetitive work so agents can focus on meaningful conversations.

Our Values

Customer Obsession

We build for support teams, not vanity metrics. Every feature starts with a real customer problem.

AI With Guardrails

We believe AI should augment humans, not replace them. Our AI knows when to escalate to a person.

Radical Transparency

No black boxes. We show exactly how our AI makes decisions and give you full control.

Ship Fast, Ship Right

We move quickly without cutting corners on quality, security, or reliability.

Leadership Team

Alex Rivera

CEO & Co-founder

Jordan Kim

CTO & Co-founder

Sam Patel

VP Engineering

Casey Morgan

VP Product

Join Our Team

We're always looking for talented people who are passionate about AI and customer experience.

View Open Positions