Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using AwesomeQA's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. Description of Service

AwesomeQA provides AI-powered customer support automation tools, including ticket deflection, agent assistance, quality assurance, and analytics. Features may vary by plan.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to transmit harmful, offensive, or illegal content.

5. Intellectual Property

AwesomeQA retains all rights to the platform, software, and documentation. You retain ownership of your data and content. We do not claim any rights to customer data processed through our platform.

6. Limitation of Liability

To the maximum extent permitted by law, AwesomeQA shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Contact

For questions about these Terms, please contact us at legal@awesomeqa.com.